FAQs

Face Mask FAQ's
PLEASE CHOOSE CAREFULLY - DUE TO COVID-19, WE WILL NOT ACCEPT RETURNS OR EXCHANGES FOR OUR PERSONAL HEALTH AND SAFETY. SORRY, WE ARE JUST TRYING TO PROTECT OURSELVES, OUR FAMILIES AND COMMUNITY, THANK YOU
  • Are your masks 2 or 3 ply? All of our masks are 2ply. There is no pocket or inserts or wire across the nose
  • I was able to source products elsewhere after placing an order, can I cancel my order? No change of mind or canceling of orders for change of mind will be permitted
  • Can I return my masks? No face masks will be able to be returned for exchange due to health and safety
  • What size should I buy? All mask listings have an image attached showing a list of recommended measurements for sizing. All measurements are recommendations ONLY. Due to health and safety and current COIVD-19 restrictions, no exchange for sizes or colours/prints will be possible. 
  • the following size recommendations are approximate only and may not work for all face shapes 
    Approx face mask size recommendations

Please Note: if you have made a mistake during checkout regarding sizes, please contact us immediately so we can make adjustments for you.